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What to do now
The affected seats have a label stating: "DISPLAY ONLY NOT INTENDED FOR SALE," located on the back of the booster seat headrest.
Recall summary
Details below are from the official U.S. NHTSA recall notice.
Hazard
Without the instruction manual the seat may be used improperly. Should the owner not file a registration with the child seat manufacturer due to lack of information on how to do so, they may not be notified of a safety recall. Either condition puts the child at an increased risk of possible injury in the event of a crash.
The affected seats have a label stating: "DISPLAY ONLY NOT INTENDED FOR SALE," located on the back of the booster seat headrest. Evenflo will mail owners who have received an affected Big Kid booster seat a remedy kit that includes a consumer registration card, an instruction manual, and an overlabel to cover the current label stating: "DISPLAY ONLY NOT INTENDED FOR SALE." The remedy kit will be provided free of charge. Notification began on October 10, 2012. Owners may contact Evenflo at 1-800-233-5921 or at safety.evenflo.com..
What to do
- Follow the official guidance
Read the official U.S. NHTSA notice. Stop using the product unless the notice says otherwise.
- Contact the manufacturer
Use the contact details in the official notice.
- Register your product
Register with the manufacturer so you hear about future recalls directly.
Product details
| Recall number | 12C003000 |
|---|---|
| Brand | Evenflo |
| Product | Big Kid |
| Units affected | About 151 |
| Where sold | See the official notice |
| Recall date | September 27, 2012 |
| Category | Car seats |
| Source | U.S. NHTSA |
Models
- EVENFLO BIG KID — model BIG KID
Description
Certain Evenflo Big Kid Factory Select booster seats, Model Nos. 30911173AD, 3091967AD, 30911118AD, and 30911120D, shipped between August 6, 2012, and September 18, 2012, fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 213, "Child Restraint Systems." The subject seats were originally manufactured solely for purposes of retail display and not to be sold at retail. Therefore, the seats were packaged without the instruction manual or the required registration card. However, the seats were inadvertently shipped to Evenflo's institutional customers (i.e. hospitals, government agencies) to be given to families. None of the affected units were sold at retail stores.
Injuries
Not listed by NHTSA.
Manufacturer contact
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
KidRecall is not an official or complete source of recall information. Always verify with the U.S. CPSC (cpsc.gov) or NHTSA (nhtsa.gov), and register your products with the manufacturer. High/Medium labels are KidRecall's own, based on the hazard wording.
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Source: U.S. NHTSA, recall #12C003000. Recall date: September 27, 2012. Last checked by KidRecall: Oct 16, 2026, 9:48 AM PDT.